Market Research

On Point Strategies isn't your typical research firm. On Point staff are experienced marketers with a passion for the voice of the customer. Combine that with the firm's expertise in designing both qualitative and quantitative market research studies, you have a rare combination in the fields of marketing and market research.

A marketing firm with research expertise!
A research firm that thinks like a marketer!

With this unique positioning, On Point provides both full-service qualitative and quantitative market research designed to utilize the appropriate market research methods to solve the client's needs and challenges. The focus is ALWAYS on analysis that provides actionable and relevent marketing recommendations.

Market research studies are always based on the client's goals and objectives. The methodology used, or how we design, collect and analyze the data - is then determined on how best to achieve your goals. Below is a sampling of the various types of research studies that can be completed to support your marketing and operational program.


Types of Research Studies

  • Advertising and Creative Testing
  • Advertising Messaging and Strategy
  • Branding and Image Studies
  • Business-to-Business
  • Business-to-Consumer

 
  • Concept Development
  • Community Assessment
  • Product Development
  • Program/Service Development
  • Satisfaction Studies — customers/clients, employees, patients
  • Web Site Usability Testing

Contact us to discuss how we can meet your goals and stick to your budget by providing one or more research services in the areas of:

  • Hybrid of Qualitative and Quantitative Research


The Research Process

On Point Strategies follows a very strict and methodical process for market research, and works in close collaboration with the client along every step of the way!

Step 1:  Thoroughly understand the client's goals and objectives for the study
Step 2:  Determine the most effective methods of qualitative or quantitative research - or a hybrid of both - to achieve the client's goals and objectives
Step 3:  Establish appropriate recruiting mechanism and leverage appropriate sample of participants
Step 4:  Design tools to gather data, whether surveys or discussion guides, based on approved sample quotas
Step 5:  Collect data
Step 6:  Compile data for analysis
Step 7:  Prepare Executive Summary and complete report of findings
Step 8:  Interpret analysis and provide actionable and results-oriented recommendations

All research is conducted with the highest integrity, is conducted in a confidential manner, and follows the code of ethics for the Market Research industry.  Click here for the Code of Ethics.
 

 

Client Testimonial
Delta Dental of Iowa


On Point Strategies has conducted several research projects for Delta Dental of Iowa. These projects included focus group facilitation and surveying subscribers, employers and agents/brokers. They take the time to understand our business which gives them a better perspective of why we needed to do the research and what our objectives were.

Through the survey development phase, they took the time to ask questions to make sure they understood the scope of the project and probed to make sure we were getting the information we needed to be successful. The research is always very thorough, providing us with the detailed research and executive summaries, as well as identifying opportunities for Delta Dental.

With On Point Strategies, we know that we will be getting quality, valid data that we can put to good use to help us make better business decisions.


Diane McCall
Product Development Manager

Jill Hamilton
Corporate Communications Manager

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